1) What is the material
of your imitation collection?
Our imitation
collection is made from high quality polished brass with nickel free and hypo
allergic plating.
2) Do you have other plating
available beside your current offer from your website?
Yes, we do. Please let us know your need and we can check
for you. Our email is info@kspercing.com
3) Do you have
Certificate for all your items?
Yes, please refer to the
Materials & Certificate page on
our website.
4) How
long does it usually take to delivery a wholesales order?
After we had received your confirmation for the
official Performa, it will take us about a month to manufacture the products.
5) Can you make other product which is not shown in your catalog?
Special request is always welcome as we are always try to fulfill our
customers need. Please send us an
inquiry regarding to your need to ringo@kspiercing.com
6) How
long should I wait for a regular response via email?
We usually reply our customer’s email within 24
hours.
7) How
often do KS develop new design?
We develop new idea and new design on a regular basic. We launch every year hundreds of new models
which is one of the reasons why we are the creator of many jewelry in the
industry.
8) Who can help me with my question?
For questions regarding to Marketing, please
direct them to ringo@kspiercing.com
For question regarding to Accounting, please
direct them to nadi@kspiercing.com
And for question regarding to Product Design,
please direct them to vova@kspiercing.com
For additional question that you
have, please email us to info@kspiercing.com
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9) Why I can not sign in?
Are you using the username and password provided by us? They are only for accessing the new item page. Please register with us and a new username and password will issue to you automatic by our system. Please try logging in again with the new username and password. If you still wouldn’t able to sign in, please let us know by email to info@kspiercing.com
